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Swipe right on growth.
5 fits, 1 eComm operator, and zero boring job-app energy.

Swipe the Fit

Right for growth, left for not quite

1 / 5
It's a Match!

The leggings were the hook. The real match is the eComm operator behind the growth.

Melissa Shelton
Senior eCommerce Manager ยท Digital Marketing
Brisbane, QLD ยท Greater Brisbane Area
14+ years building and scaling customer-led eCommerce across beauty, fashion, and wellness. At BlackMilk Clothing I lead customer-first eComm and growth across the full funnel. I've worked at the intersection of brand, performance, and community โ€” turning traffic into customers and customers into repeat buyers. Sound familiar?

Conversion Obsessed

30โ€“70% CVR lifts across every brand I've touched. I work closely with tech teams and developers to translate data into real checkout improvements โ€” from funnel architecture to A/B testing, I make sure every touchpoint converts.

A/B Testing Funnel Architecture CRO Strategy

Platform Strategist

Customer-first storefront management โ€” from theme builds to app ecosystems. I make the stack support growth, conversion, and a smoother shop.

Shopify Plus Klaviyo Shopify Apps

Paid Performance

End-to-end campaign management across Meta, TikTok, Google Ads, Pinterest, and YouTube. I optimise for profitable acquisition and repeat purchase.

Meta Ads TikTok Google Ads Pinterest YouTube

Customer Obsessed

I don't guess what customers want โ€” I ask them. Persona research, feedback loops, and behaviour data guide product decisions.

Persona Research Voice of Customer Community Insights

Retention Strategist

Acquisition gets them in. Retention brings them back. I build CRM flows, loyalty, and post-purchase experiences that drive repeat customers.

Klaviyo Flows LTV Optimisation Loyalty Programs

Launch & Campaign Lead

Black Friday, product drops, major moments โ€” planned, executed, and optimised for maximum impact. I know how to make a launch feel like an event.

BFCM Product Launches CRM Gorgias

Team Leadership

I build, mentor, and grow high-performing teams. I find capability gaps, develop talent, and create an environment where people do their best work.

Mentoring Capability Building Cross-Functional

Off the Clock

Certified Personal Trainer (Cert III & IV) and 200hr Yoga Teacher. Weight sessions, kettlebell workouts, pilates reformer, and the yoga mat. I bring the same discipline and energy to everything I do.

Cert III & IV PT 200hr YTT Kettlebells Pilates

Senior eCommerce Manager

BlackMilk Clothing ยท Dec 2025 โ€“ Present

Leading eCommerce strategy and owning the full digital marketing mix โ€” paid, CRM, and full-funnel acquisition. Driving CRO, AOV growth, and customer acquisition while expanding Rest of World markets and re-engaging the AU audience.

Global Head of Marketing & Sales

KAILO ยท Dec 2023 โ€“ Sept 2025

Startup life โ€” scrappy, resourceful, wearing every hat. Built the digital presence from the ground up across D2C, B2B, and events. Proved I can thrive in ambiguity and still move the needle.

Head of Marketing & Digital Sales

adorne ยท Aug 2022 โ€“ Jun 2024

Grew website traffic 300%, increased revenue 150%+ YOY. Re-developed website and brand experience, built the marketing team, streamlined cross-department comms.

Marketing & eCommerce Director

Mavi Jeans Australia ยท Mar 2022 โ€“ Feb 2023

Managed P&Ls through a challenging market transition. Drove profitability through strategic cost optimisation and operational efficiency โ€” proving I can make tough calls and protect the bottom line.

Head of Digital ANZ

ghd ยท Apr 2016 โ€“ Jul 2017

Managed ghdhair.com AU/NZ and key digital retailer accounts. Increased conversion rate 30% YOY, sales revenue 100%+ YOY across B2B and B2C.

Marketing & eCommerce Manager

DISSH ยท Jun 2015 โ€“ Apr 2016

Implemented CRM strategy, developed CRO strategy increasing conversion rate by 20%, led omni-channel campaigns for the it-brand of Queensland fashion.

Swipe Right
on Melissa

I want to own the customer journey for one of Australia's fastest-growing activewear brands.

Customer-Centric
eComm
Conversion
Optimisation
Full-Funnel
Growth
Let's Talk
Built with love for LSKD ยท 1% Better Every Day